Advocare

Fall 2007

A Publication of the West Virginia Advocates, Inc.

WVA Programs

Protection and Advocacy for Assistive Technology

Success Stories

A client's case manager requested WVA assistance in getting a Durable Medical Equipment dealer to continue to provide a ventilator and other medical supplies. Due to WVA intervention, the vendor agreed to continue services.

A client requested assistance in appealing Medicaid's denial of payment for a new prosthetic device. After review, WVA actually help the client identify, obtain and submit the appropriate documentation so that the prosthetic device and related accessories were approved eliminating the need for a Medicaid Fair Hearing.

WVA was successful in providing information to the Bureau of Medicaid Services (BMS) to support a policy change. This change will allow for a lump sum payment for communication devices rather than the old system of making payments to venders, resulting in improved access for all consumers requiring such devices.